The trouble

CHFA’s process were most report-rigorous. A single file range from 300 profiles to own one household members financing to help you more than 7,000 profiles getting a professional mortgage. Teams still add files regarding the lifetime of the mortgage. This type of files need certainly to satisfy particular requirements and you can undergo challenging team and you can loan approval process. While doing so, CHFA should satisfy conformity both for authorities and you will economic regulatory government. These types of require some maintenance attacks in order to stretch for more than sixty ages.

The solution

To solve these problems, CHFA picked Hyland’s company blogs characteristics program, OnBase. CHFA come into basic implementation into the recruiting (HR). The brand new implementation getting Time, an inferior department, proved to be a simple victory that rapidly proved the value of electronic stuff management.

Brand new service then shifted so you’re able to House Management, Household Loans, Unmarried Family unit members Financing, Multi-nearest and dearest Financing, Low income Construction, Taxation Credit Allocation and Organization Financing. We are deleting low-worthy of employment off professionals that have OnBase along side institution. By doing this, they can manage conclusion as his or her each day workflow, not records, states Brian Mueller, ECM Program Manager.

Digital data files save $1 million annual

CHFA provides provided the platform along with its for the-household put up software applications. Profiles pull-up records with just a click the link within casual software. Retrieving a newsprint document might take from around around three in order to twelve moments, says Mueller. Having OnBase, profiles pull-up the exact document within just you to around three seconds. That is a great 237% update. Incorporate you to up-over a year, so we rescue more than $600,000 just with smaller retrieval. On top of that, it offers freed almost step one,000 sq ft away from a workplace, protecting $175,000.

Unmarried Family relations Lending (almost one or two-thirds regarding CHFA’s company) today catches 100% of its records digitally. In the place of trying to find paper, employees are 3 times more productive. That conserves the newest service more than a few full time professionals. Altogether, CHFA saves $1 million each year that have OnBase, states Mueller.

CHFA are susceptible to compliance for both regulators and you will financial properties communities. Both markets want tight document retention regulations. Which have report, keeping data files for the right length of time is actually quite difficult.

OnBase allows us to sort and you i desperately need a car loan may organize articles faster. We don’t need to worry about shedding a file in advance of their retention period is actually upwards, states Mueller. When we actually ever must generate it, we would not spend time digging courtesy old file packages for it. We could see it that have a simple search into the OnBase.

The fresh Government Mortgage Lender, HUD, FDIC, Ginnie Mae, Fannie mae and a lot more all continuously run audits on the CHFA. Ahead of, searching for the latest needed documents took days. Today, audits usually takes as low as two hours and you will CHFA hinders non-conformity fines.

Microsoft SharePoint and you will OnBase increase customer service

Dealing with paper tend to managed to make it hard for people and you can lending lovers to work well with CHFA. OnBase let’s alter the way we relate solely to our users and you may people, says Mueller. Our company is simpler to work at and can provides more substantial influence on much more property and you can small businesses with the intention that i strengthen teams and you may Colorado’s savings.

A good way CHFA is boosting solution is with SharePoint sites. Credit partners evaluate requisite data from the Hyland system and certainly will comprehend the condition of its financing on the web courtesy SharePoint. In the future, CHFA intentions to add the two critical bits of tissues also after that, substitution CHFA’s newest circle show completely.

That have Hyland’s modern posts services program and you will SharePoint collaborating, CHFA often increase providers procedure automation and you may team intelligence while maintaining the answer user friendly.

As to why Hyland?

Which have Hyland, CHFA possess an entire file government solution. In addition to this, this new agencies did it versus a military of designers.

The audience is a small They store. And all sorts of I am able to tell you about C# is the fact it is an excellent chord into the a cello, but I’m able to carry out a big, pervading OnBase services which is utilized by most of the personnel within company, Mueller said.

Handling the fresh new Hyland class and ultizing OnBase’s easy setting interface, CHFA enjoys an entire enterprise program one to provides most readily useful service so you can Coloradans.